Shipping & Returns
Shipping Policy
We strive to process and ship all orders as quickly as possible. Once your order is placed, please allow 1 to 2 business days for handling and preparation.
Shipping costs are calculated at checkout chosen shipping method.
Once your order is on its way, you will receive a tracking number via email so you can monitor your package every step of the way.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward return and exchange process in accordance with U.S. consumer standards.
-
Return Window: You have 30 days from the date of delivery to request a return or exchange for eligible items.
-
Item Condition: To be eligible for a return, your item must be unused, unworn, in the same condition that you received it, and in its original packaging with all tags intact.
-
Return Shipping Costs: Customers are responsible for paying their own return shipping costs, unless the item received was damaged, defective, or incorrect. Original shipping fees are non-refundable.
-
Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds are processed within 5 to 7 business days back to your original method of payment.
-
Damaged or Incorrect Items: If your package arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos of the issue, and we will promptly send a free replacement or issue a full refund.